My favorite delivery company's name begins with an A and they get an "A" for their effort. One other that promises a parcel, doesn't deliver to my door and gets a letter grade of E. When I pluck the no delivery slip off the outside window, I call and tell the woman at their office that all I got was a get a"broken promise" and no parcel. I stay home and wait for the call to let the chap into the lobby but he doesn't call. What I get is a slip of paper badly written, on the glass outside by the call board that will let him in if he calls me. This happens regularly with this particular company and yjr many other reviews show it. Trouble calls to their company are not effective. They apologise but that's it. Going on line to trace what's happening doesn't work either. I have tried it and when I enter the Tracking Number, I am informed on line, that there is no such number. We consumers pay for delivery when we order an item on line, and this nonsense about having to get into our cars and go pick up our parcels from a depot is sheer bad business and also bad for the environment. When we pay for delivery; we expect delivery. I don't want my parcel sent back to the supplier simply because some driver was too lazy to deliver it to my door. This chap stands right beside the call board, filling out a can't-supply slip, and then slapping it on the window outside. I am inside not getting the call. Many ther people complain often of the same company, but it continues to operate. The solution? Contact the supplier of your goods and advise them to not use this particular delivery company that promises deliveries but doesn't come across. Also, consumers should do reviews stating what occurred. None of us who pay for delivery should be traipsing off to a depot to deliver our own parcels.
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