It's good to have on line sites to visit for purchasing, finding info and browsing. Having door delivery is marvellous. Lately, when I try to shop on line I have to go through a security hassle that makes me want to give up. When I have shopped with the same online business for years, I don't what to have to take my time to enter codes or delete computer history to sign in and shop on their site. I am an honest person who has never cheated a business and it feels as though I am a criminal suspect when I try to shop these days. For me to receive a code, I have to switch from one site to another which takes time and if I don't get back in time to enter that code, I am told I have to wait another period of time before I can try again. Now what is that? If they want me to switch from their site to my email site and back, I need more than a few seconds. Give me a break. I shop for groceries in an online store that I have used for many years with no hassle. Suddenly, without a warning or notice or reasons why, now I can't enter the site without all this nonsense. When I call their head office they can find me and enter me into their system. When I try to enter on line again, I have to go through the same long series of filling in blanks and receiving codes and they have to contact my bank. I was told I have to call my bank. My bank is very busy and it has no time to call me back. All this, I am told, is because there are some bad people who do cheat stores on line. That is not my problem. That is their problem. If online stores want me, a loyal and long term customer, to stay with them, they are going to have to deal with their problem and make my purchasing from them easy and pleasant. If not, it's good-bye. It would be fine if it were just the one time, but it is every singlem solitary time I go to that site and all the others now. Surely, once a person passes all the "gates" without trouble, one ought to be trusted. This whole mess that used to be good, is now bad and ugly for we honest people who used to love shopping on line. Fix it or lose us.
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