Coded Out

 I , perhaps as you, am fed up with constant so-called security measures when on-line shopping. Yes, there are criminals who commit thieveing crimes on-line, but those of us who have been dealing with the same companies for many years faithfully and honesty are now being treated like potential criminals, and I object. I trust these companies but evidently they don't trust me because when I try to enter my account and access the shopping site, I have to go through a time-consuming and annoying back and forth in the business of receiving and sending codes to my email or phone, and then I have to retrieve it very quickly to enter it before they cut me off and make me go through the whole process again. Grrr. A very well known on-line site did this to me today while, this afternoon, using the same site I used in the morning. I  got on with no trouble. A few hours later all this. In trying to get the code it takes time because my email also asked to send me a code to access my email! WHAT? Of course, I couldn't get back to enter the first code and therefore, the site blocked me from my account. I have to say, that my temper is sorely tested at this point. I am not dishonest and have done multi amounts of business with this site;  why am I being treated so poorly. The end result was that I had to contact the consumer relations department thus leaving the order in limbo. The agent  who answered had to listen to my complaint against his company. I tried to hold my ire in check but he could hear the emotion, and he had such wonderful patience that it settle me down. I explained how dreadful it is to order from their company now when, once, I used to enjoy shopping with them. Strangely, this gentleman was able to fix the problem immediately, so that I am able to access easily and quickly. He gave me specific instructions on how to accomplish my business with them and the problem was solved. I hope.  Now I can return to the enjoyment of on-line shopping. Site after site is doing this ridiculous manoeuvering and one grocery site that I use and have done so for many years, has completely blocked me so that I have to call their main office for help every time I shop there. The criminals don't stop doing what they do regardless of all this, but now we all have to suffer for their crimes. On-line shopping is no longer "convenient" and is certainly not enjoyable any more.